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Home Library Courier

Home Library Courier

Kitchener Public Library

   About the Position

Impact Statement
Kitchener Public Library delivers! Our Visiting Library service provides free monthly deliveries of books and movies to Kitchener residents who are unable to access the library on their own due to age, illness or disability. Home Library Couriers deliver the joy of reading/viewing to those customers who reside in private homes, condominiums or apartment buildings. Library staff prepare Visiting Library bags for each customer, and the Home Library Courier delivers the bags to individuals who reside in their own home on a monthly basis. Mileage reimbursement based on established routes.

We are launching this role on a trial basis between September - December 2022.

Here's what you'll do:
At the beginning of the shift, collect Visiting Library bags at Central Library and review delivery route details. Drive to each customer’s home and exchange library bags at their front door using contactless delivery protocols. Drop off returning Visiting Library bags to Central Library at the end of the route.

Here's what we're looking for:
• Able to work independently with minimal supervision
• Physically able to lift and carry 1-2 library bags (up to 12 lbs.) and climb stairs
• Comfortable entering residential buildings or approaching private homes to exchange library bags
• Dependable; keep commitment to scheduled shifts
• Good communication and problem-solving skills; able to be flexible
• Access to personal vehicle; valid driver’s license and car insurance

Position Qualifications

Ideal for: An Individual
Age: 18+

COVID-19 Vaccination Required: Yes

Area(s) of Interest: Driver/Transportation, Library/Research , Senior Services

Skill(s): Customer Service, Cultural Awareness/Sensitivity, Verbal Communication, Flexibility

Training / Work Condtions

Training Details: Volunteer Handbook; Visiting Library Training and instruction on contactless delivery protocols, safe lifting and confidentiality.
Working Conditions: In personal vehicle; entering residential buildings or approaching private homes to exchange library bags.
Transportation: Car required

Time Commitment

Duration: 3 months or less
Weekday - Daytime
One or two afternoon shifts a month from 1 - 3pm; dates to be determined.

   Contact Information
Send an Email Message
Sherry Erb
519-743-0271 Ext. 222
85 Queen Street North Kitchener, N2H 2H1
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Volunteer Waterloo Region
1454 King Street East, Unit 3
Kitchener ON N2G 2N7

Phone: 519 742 8610

Monday - Thursday
9 am - 4 pm
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