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On-Call Volunteer

Crisis Responders

Victim Services of Waterloo Region

   About the Position

Impact Statement
To provide victims of crime and/or traumatic circumstances with support and referral options in co-operation with Regional emergency service providers such as police, fire, ambulance and other related community services.

Volunteers respond immediately to requests from emergency services and the community to assist all victims of crime and tragic circumstances by providing immediate crisis intervention, emotional and practical support, information, education. We operate from an empowerment perspective. We advocate where necessary and refer to community agencies at the scene or over the telephone 24/7.

Position Qualifications

Ideal for: An Individual
Age: 19+

COVID-19 Vaccination Required: Yes

Area(s) of Interest: Caring Support, Conflict / Facilitation, Health Care / Wellness

Skill(s): Cultural Awareness/Sensitivity, Interpersonal Communication, Conflict Resolution, Sensitivity, Empathy

Training / Work Condtions

Training Details: Our 60 hour training program is a combination of in-class and e-learning modules which includes comprehensive subject matter: Domestic Violence, Suicide, Mental Health, Trauma and Crisis Intervention, Grief and Bereavement, Human Trafficking, Safety Planning, Cultural Sensitivity, Criminal Justice System, etc.
Working Conditions: Volunteers must be 19 years or older and willing to commit to two years of service. A valid driver's license, a reliable vehicle and a Canadian cell phone are required. Cultural diversity is an asset.
Transportation: Car required

Time Commitment

Duration: 1 year or more
Volunteers must be willing to commit to 4 - 8 hour shifts. Volunteer choose their own shifts.

   Contact Information
Send an Email Message
Lindsay Hergott
P.O. Box 3070, 200 Maple Grove Road Cambridge, N3H 5M1
Kitchener,Township of Wilmot,Township of Woolwich,Township of Wellesley,Waterloo,Cambridge,Township of North Dumfries
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Volunteer Waterloo Region
1454 King Street East, Unit 3
Kitchener ON N2G 2N7

Phone: 519 742 8610

Monday - Thursday
9 am - 4 pm
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