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Visitor Services Volunteer

Kitchener-Waterloo Art Gallery

   About the Position

Impact Statement
Through thoughtful and engaging programs, the Kitchener-Waterloo Art Gallery connects people and ideas through art. The Gallery's exhibitions and programs are built on the mission that art is the catalyst for shared experience, dialogue, and imagination.

Visitor Services Volunteers are on the front line of connecting people and ideas through art. The volunteers' presence is crucial for securing a safe and engaging experience for all.

It is an ideal opportunity for those with a genuine passion for the visual arts and who enjoy making connections.

The primary responsibilities at the Visitor Services Desk are:
Greet all visitors to the Kitchener-Waterloo Art Gallery.
Provide gallery orientation and answer questions about "what's on view."
Answer general inquiries or take down visitors' contact information for the shift supervisor to follow up.
Be knowledgeable about the Gallery's current exhibitions, upcoming programs, and collections.
Be passionate about art, the Art Gallery, and our mission, and share your enthusiasm with visitors.
Enjoy connecting with people of all ages and all backgrounds.

Position Qualifications

Ideal for: An Individual, Student Placement
Age: 16+

Area(s) of Interest: Arts/Culture, Communication/Public Relations, Heritage/Museum

Skill(s): Cultural Awareness/Sensitivity, Interpersonal Communication, Web Design, Accountability, Empathy, Continuous Learning

Training / Work Condtions

Training Details: Successful candidates will receive detailed training tailored to their skillset during the first one to two shifts. There will be a debrief session at the beginning of each shift for both the volunteer and supervisor to share their feedback and learnings.
Working Conditions: Indoor, accessible space, adjustable desk to accommodate different needs
Accessibility: Wheelchair accessible entrance, Wheelchair accessible washroom, Designated accessible parking space, Support volunteers with special needs, Accessible work space, Support Newcomers
Transportation: On a bus route

Time Commitment

Duration: 4 - 6 months
Weekday - Daytime
Tuesday, Wednesday, Thursday, and Friday, from 12-2 pm. Volunteers usually commit to one shift a week, facilitating visitor services and learning more about the exhibitions on view. The volunteering experience can be adjusted to fit the volunteer's schedule and aspirations.

   Contact Information
Send an Email Message
Yexin Tan
519-579-5860 Ext. 100
101 Queen Street North Kitchener, N2H 6P7

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Volunteer Waterloo Region
1454 King Street East, Unit 3
Kitchener ON N2G 2N7

Phone: 519 742 8610

Monday - Thursday
9 am - 4 pm
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