Return to listing

Organization Logo

Telephone Reassurance Volunteer

Waterloo Home Support

City of Waterloo

   About the Position

Impact Statement
Volunteers are integral to providing a variety of recreational, environmental and cultural activities in addition to social support services for seniors.

Seeking a friendly, reliable volunteer with excellent communication skills demonstrated ability to read, process, speak clearly over the telephone and understand written English. Must be able to work well independently. The Telephone Reassurance Volunteer will perform tasks such as: call registered older adult clients to ensure their well being and safety, read information pertinent to each call before calling the client, and document each call and any notes from your conversation. This program is run in partnership with Community Support Connections.

Screening includes an interview, references and a police check for the vulnerable sector.

Apply by visiting

Position Qualifications

Ideal for: An Individual
Age: 18+

Area(s) of Interest: Caring Support, Health Care / Wellness, Senior Services

Skill(s): Interpersonal Communication, Communicate in Plain Language, Verbal Communication, Empathy

Training / Work Condtions

Training Details: Orientation and training provided by City of Waterloo staff.
Working Conditions: Indoors at the Waterloo Memorial Recreation Complex Community Pavilion
Transportation: On a bus route

Time Commitment

Duration: 7 - 12 months
Weekday - Daytime
Fridays 8:45am to 11:00am. Minimum 6 month commitment.

   Contact Information
Send an Email Message
Christine Rushton
City of Waterloo, Volunteer Services Waterloo, N2J 4A8

Share This
Volunteer Waterloo Region
1454 King Street East, Unit 3
Kitchener ON N2G 2N7

Phone: 519 742 8610

For in person appointments, Click Here

About Us Volunteer Organizations
Contact Us Youth SUBSCRIBE
Support Us


Twitter Facebook Twitter Instagram YouTube Donate