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Admin Support / Office Support

Kitchener and Cambridge

The Literacy Group of Waterloo Region


   About the Position

Impact Statement
Do you enjoy working in an office environment? Do you want to share your excellent customer service skills with an organization that helps adults in your community? Do you have great communication, computer skills? Do you have good attention to detail and are organized?

We are looking for volunteers to help our team with administrative tasks. Office Administration volunteers are the frontline of our organization.

Description
• Greeting program participants, tutors and the public
• Answer phones, take messages and transfer calls
• Photocopying
• Typing, proofreading
• Assisting Administrative Assistant with other admin duties as assigned

Must have strong communication skills, especially on the phone, excellent listening skills and good computer skills (MS Word, Excel). The ability to follow instructions, work independently and as part of a small team and be willing to learn new skills.



Position Qualifications

Ideal for: An Individual, Student Placement
Age: 18+


Area(s) of Interest: Communication/Public Relations, Technology, Office Work

Skill(s): Customer Service, Interpersonal Communication, Time Management, Computer Skills, Flexibility


Training / Work Condtions

Training Details: All volunteers will complete TLG online training
All volunteers will complete mentoring

Working Conditions: Working behind a plexiglass shield at front desk.
A friendly working environment.

Accessibility: Wheelchair accessible entrance, Wheelchair accessible washroom, Support volunteers with special needs, Accessible work space, Support Newcomers
Transportation: On a bus route


Time Commitment

Duration: 7 - 12 months
Weekday - Daytime
2-6 hours weekly

   Contact Information
http://www.theliteracygroup.com
Send an Email Message
Joyce Baker
519-743-6090 Ext. 223
Unit 8 - 300 Victoria Street North Kitchener, N2H 6R9
Kitchener,Cambridge

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Volunteer Waterloo Region
1454 King Street East, Unit 3
Kitchener ON N2G 2N7

Phone: 519 742 8610

Monday - Thursday
9 am - 4 pm
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